Overview and Scope of This Policy
Lockridge GSA Solutions LLC, a services firm at 7533 S Center View Ct, West Jordan - 84084-5526, United States (US), operates the website lockridgegsa.buzz and the support desks described on that site. This privacy policy explains what personal and non-personal information the site collects, why the information is collected, how it is used, when it may be shared, and the choices you hold as a visitor, a prospect, or a client.
The developer behind the technical build and ongoing upkeep is LockridgeGSA. That workstream maintains the code, the hosting configuration, and the internal administration of the site on behalf of the organization named above. LockridgeGSA does not own the client relationship data described here; the organization is the controller that decides how those records are used.
This policy reaches the public pages of the site, the inquiry form, the contact desk, and any direct communications you begin through the published email agent@lockridgegsa.buzz or the phone line +15808045368. It does not govern how a government agency processes your data after you file under that agency directly, and it does not apply to any site you reach through an outbound link unless that site posts its own policy.
Please read the policy in full before relying on it. If any section here conflicts with a separate written agreement you hold with the organization, the explicit terms of that agreement will control for the specific engagement while the sections of this policy that concern general site use continue to apply.
Information We Collect
The site collects two broad classes of information. The first class is information that identifies you or your business, such as a name, an email address, a telephone number, a company name, or an address supplied through the contact form or by email. The second class is information about the device and network you use to reach the pages, such as the type of web browser, the operating system, the approximate region inferred from an internet address, the pages visited, and the time spent on each page. Certain elements of that second class are collected automatically whenever any browser loads the site.
We keep the amount of personal data gathered to what a service desk needs. A visitor who simply reads the published pages is not required to establish an account, log in, or hand over an identity to learn what the desk does. Personal data collection begins when you choose to act, usually by submitting the contact form, sending a message to the published address, or placing a call to the published number.
The organization does not seek or collect sensitive categories of data, health records, government identification numbers aside from those provided in the course of a contracted filing engagement, or any data belonging to children as described later in this policy. If such data reaches the desk by accident, it is deleted promptly and is not used for any purpose.
Information You Provide
When you use the contact page, the desk receives the name field, the email field, the subject line you select, and the message body you type. That message routinely includes the reasons you need help, such as a note that you hold an active schedule, that you are planning a first proposal, or that a due date is near. This content is the heart of the inquiry and is treated with the same care as any later contract file.
Beyond the web form, you may reach the desk by writing to agent@lockridgegsa.buzz or by telephoning +15808045368. Correspondence of that kind records your address and the date the contact was made. If you become a client, the intake interview gathers additional information needed to produce a compliant federal filing, including your entity details, your commercial pricing basis, lists of references, and evidence behind a past performance narrative. That richer set is collected only after you and the organization agree to work together and is governed by the engagement terms as well as this policy.
You are not required to disclose any information the platform does not need. If a form field appears optional, leaving it blank is always permitted. When a required field blocks a submission, you can still reach the desk by email or telephone, and those alternate paths do not require approval to begin a conversation.
Information Collected Automatically
Like most public websites, the platform reads certain technical signals each time a page loads. These include the browser type and version, the operating system, the approximate network region, the referring page that brought you to lockridgegsa.buzz, and the sequence and timing of the pages you open. This information is collected in server logs and through common web analytics that respect the privacy controls described later in this document.
Automated information is used to keep the site reliable, to diagnose connection errors, to understand which pages answer the questions visitors actually bring, and to improve layout so that the essential content is found quickly. The desk does not use automatic signals to build a profile of a named visitor, to feed third party advertising, or to take decisions about you without a human agent in the loop.
An internet address is stored only in truncated or region-level form wherever the site software allows it, and the analytics configuration is set to keep individual device fingerprints out of the reports. Where full technical records are retained for troubleshooting, those records are purged after a fixed retention interval described in the retention section.
Cookies and Similar Technology
The site may use a small number of essential cookies and similar local storage objects needed for the site to function correctly, including settings that preserve a menu state or that prevent a repeated form from re-requesting the same confirmation. These objects are short lived and are not used to advertise to you across other websites.
Analytics technology, where enabled, may set or read cookies that help count visits and measure how visitors move between the war room pages and the service descriptions. The organization configures this technology to anonymize addresses and to honor browser controls that ask a site not to track an individual across unrelated services.
You retain control of these technologies through your browser settings. Most browsers allow you to block third party cookies, to clear stored data after each session, or to browse in a private mode. Because the site does not rely on cookies for login or for billing, choosing to reject them does not close the desk; the public pages still render and the email and phone paths still work.
How We Use the Information
The desk uses the information it collects for purposes that a visitor would reasonably expect. The primary purpose is to answer the inquiry you send: to review the schedule situation you describe, to schedule a bid or no-bid conversation, to assemble a proposal, to build a compliance calendar, or to prepare a modification file. Responding well requires the context you choose to share, and that context is used for exactly the work you request.
A secondary purpose is operational: maintaining security, preventing abuse of the form, diagnosing faults, complying with legal duties, and keeping accounting and contact records for an engagement that is underway. A tertiary purpose is internal insight, where aggregated and de-identified numbers help the desk know which services are requested most often so that capacity and the published guidance can be improved.
The site does not use personal data for its own advertising, does not sell contact lists, and does not hand your information to data brokers. Marketing that the organization does send, such as a note that a quarterly window is opening, goes only to firms that have asked to be contacted, and an easy opt out is included in every such note.
Legal Bases Under Applicable Law
For visitors governed by the European data protection regulation or equivalent regimes, the organization relies on a set of measured legal bases for each processing activity. For answering an inquiry you initiate, the basis is your consent, which you give by submitting the contact form and which you may withdraw at any time by writing to the data desk. For taking steps before entering into a contract, the basis is the performance of that pre-contract relationship, which lets the desk prepare a proposal you have requested.
For fulfilling a signed engagement, the basis is the performance of the contract between your firm and Lockridge GSA Solutions LLC. For security, fraud prevention, accounting, and compliance with professional duties, the basis is the legitimate interest of the organization in running a reliable desk or a legal obligation where a statute requires a record to be kept. Where the desk relies on legitimate interest, that interest is balanced against the rights and freedoms of the individuals involved.
When a choice between bases applies to the same record, the organization will rely on the basis that gives you the stronger set of controls. For any activity where consent is the only basis, the removal of consent ends that processing without penalizing any unrelated service you already receive.
When We Share Information
Lockridge GSA Solutions LLC does not sell, rent, or trade the information you entrust to it. Sharing happens only in narrow, defined situations. The first is with service providers who work under a written duty of confidentiality to deliver the site, the hosting, the email systems, or the internal file tools that the desk itself uses. Those providers receive only what they need to perform their specific task and may not use the data for their own contact purposes.
The second situation is where professional filing work requires it. When the desk prepares a GSA Schedule proposal on your behalf, your submission necessarily travels to the agency or platform you have directed the desk to reach. That filing follows the rules of the submitting agency and is done only under your instruction.
The third situation is a legal one. If a court order, a subpoena, or a regulator demands a record, the organization will share only what the demand requires and will notify you where that notification is lawful and practical. The fourth situation is structural: if the organization merges, reorganizes, or transfers its practice, the records may move to the successor under this same privacy policy or a substantially similar one that is shared with you in advance.
Service Providers and Subcontractors
The platform relies on a small group of infrastructure providers rather than a wide network of trackers. A hosting provider stores the public files in regions chosen for reliability. An email provider carries messages to and from agent@lockridgegsa.buzz. An analytics service, where active, summarizes page traffic without vendor profiling of named individuals. A telephony service handles the published line and records nothing beyond call metadata unless a recorded line is separately declared.
Each provider is selected with an eye to where data is stored and which legal regime governs it. Contracts require the provider to apply reasonable security, to process data only on documented instruction, and to delete or return data when the relationship ends. The organization reviews this short vendor list and will list material providers in this policy as the list settles over time.
No provider is permitted to sell the data that passes through its systems or to use it to build advertising profiles of your firm. Should an outside processor experience a breach that touches the data the desk controls, the organization will engage its own obligations and, where required by law, will inform affected individuals without undue delay.
We Do Not Sell Personal Information
Under the laws of several states in the United States, a business that sells personal information or that shares it for cross context advertising must offer clear notice and a way to opt out. Lockridge GSA Solutions LLC does none of those activities. The organization does not sell personal data for money, does not trade it for other consideration, and does not license contact lists to advertisers.
Because there is no sale and no cross context sharing of the sort the statutes describe, the site does not broadly deploy the mechanisms that trigger when such activity exists. That position may change only if the organization later adopts a model it does not currently operate, and any change of that kind would be described transparently in a revised policy before records began flowing under the new practice.
If you believe a claim that your data has been sold by this desk, or if you want a written statement that a given handling practice has not occurred, contact the data desk with the specific date and context and a record will be checked and answered.
Data Retention
The organization retains personal data only as long as a clear reason remains. Contact-form inquiries are kept three years after the last exchange so that a firm returning after a quiet season can be served with continuity, then the personal fields are removed. Active client records follow the retention required for defensible federal practice and professional record keeping, which often means several years beyond the close of an engagement to support an audit or a later reference request.
Automated logs are the shortest lived records. Server and analytics logs are held for a limited interval measured in months and then overwritten or deleted so that no durable technical profile of a visitor is allowed to accumulate. Backups are maintained on a rotating cycle, and data restored from a backup is subject to the same deletion schedule as the live copy once the reason for that record is gone.
Where the desk believes a record may be needed for an active or reasonably anticipated dispute, that record is held only until the matter and any appeal are concluded, and the basis for the hold is noted in the file. Whatever the schedule, deletion removes the personal identifiers and leaves, where useful, only the de-identified summary counts described above.
Security Safeguards
The desk applies security controls proportionate to the sensitivity of the records it holds. Transport to and from the site is encrypted in transit, access to the backing file store is limited to named personnel of the developer and the organization, and the desktop workstations that touch client records are protected by current operating system updates and device-level access controls. These measures reduce risk, though no method of transmission or storage is entirely without risk.
Documents that make up a proposal or a modification file are kept in an archive that limits edit rights, so a change made by one reviewer is visible to the others and no one can overwrite a finished page in silence. The compliance calendar, the price evidence, and the past performance notes are each versioned so a question about an earlier state can be answered from the record that existed at that time.
If a loss or breach is confirmed despite these controls, the organization will act promptly to contain the event, to assess what was exposed, to notify the individuals or the regulator to the extent the law requires, and to correct the process that allowed the event. Realistic discussion of safeguards matters, so the desk will not overstate the protection it can guarantee.
Privacy for Children
This site and the services of the desk are directed to professionals who administer federal contracts and are not designed to attract children. The site does not knowingly collect personal information from anyone under the age of thirteen through the public pages, the contact form, or the information desk. Because the audience is largely business users, the site does not seek, and does not reasonably expect to receive, records describing minors.
If the desk learns that it has collected personal information from a child below the relevant age without a verifiable parental consent, the organization will delete that information promptly and will take reasonable steps to confirm the deletion. Parents or guardians who believe a child has shared records on this site should contact the data desk, and the matter will be handled with the urgency a child privacy concern requires.
The organization supports the intent of the child online privacy protection rules and will keep this section accurate if the standards for age of consent are revised. Nothing in this policy asks a child to register, to play a game, or to disclose a location.
Your Data Rights
Depending on where you live, you may hold rights over the records described here. The standard family of rights includes the right to request a copy of the personal data the desk holds about you, the right to ask that inaccurate records be corrected, the right to ask that processing stop or that data be deleted where the law allows, and the right to receive or move certain data to another provider in a portable form. A California resident additionally holds the right to know what categories of data were collected and shared and to request deletion under the state consumer protection act.
To exercise a right, contact the data desk with enough detail to locate the record, including the email address or the contact date you used. The desk will confirm your identity with reasonable measures before acting so that records are not released to a wrong party. Requests are generally answered within a period the applicable law sets, and a verified request can be refused only on a basis the law permits, such as a security conflict or an overriding statutory hold.
Exercising a right will not degrade the service you already receive. If the desk denies a request, the denial explains the reason and points to any appeal path the governing law provides. Non discrimination in the form of pricing or service changes in response to a privacy request is prohibited by most of the state regimes and is not practiced here.
State Privacy Choices and Indicators
Some regions require a business to recognize a global opt out preference or a privacy indicator sent by a browser or an extension. The site configures its analytics and its connected services to honor that signal by treating it as a request not to share data for cross context advertising and not to continue non essential analytics. Because the desk shares no data toward advertising, an opt out signal mainly stops optional analytics and is complied with across the domain.
Beyond an automated signal, you may always state a preference in your submitted message. Telling the desk that you do not want analytics tracking, that you prefer the site without cookies, or that you exclude your name from any summary is a note that is honored without needing a legal citation. Preferences recorded from a specific message apply to that correspondence and to any later session that uses the same browser where the control indicates.
The organization will revisit its disclosure as state laws mature and will keep the language of this section in step with current requirements rather than adopting a one size fits all statement that no longer matches the law that applies.
Do Not Track Signals
Some browsers transmit a do not track preference signal when a user enables that setting. Standards bodies have not settled on a uniform response that all sites must follow, and this site does not currently change its behavior in a site wide way solely on receipt of that browser flag, beyond the opt out handling described in the state section above.
That technical note should not be read as a claim that the site tracks users across services. The site does not operate cross site behavioral advertising and does not build a persistent advertising profile. A sophisticated reader concerned about do not track can therefore enjoy the same protection through the browser settings that block third party cookies and through the explicit preferences described elsewhere in this policy.
If an industry standard for do not track is later adopted and this site chooses to respond to it, this policy will be updated to describe the exact behavior change so that readers are not asked to guess at a silent shift.
International Data Transfers
The site is hosted and operated from facilities that may sit outside the country where you read these pages. Lockridge GSA Solutions LLC operates from 7533 S Center View Ct, West Jordan - 84084-5526, United States (US), and its processing environment reflects that location, supplemented by infrastructure in regions chosen for latency and reliability.
When information supplied from a region with strong transfer restrictions is moved across a border, the organization relies on safeguards recognized by the sending regime, such as appropriate safeguards in the form of standard contractual clauses agreed with providers, or a legal adequacy decision where one applies. A copy of those safeguards is available from the data desk on request.
The practical effect for a visitor is modest because the information that crosses a border here is limited to the inquiry data you send and the automated summary signals noted above. Nothing about a transfer reduces your ability to ask for a copy, a correction, or a deletion in accordance with the rights described earlier in this policy.
Third Party Links and Resources
The published pages include links to useful resources, including the professional schedules themselves, agency guidance, and industry references. When you select such a link, you leave the area of control described by this policy and enter a destination governed by its own terms and its own privacy statement. The organization is not responsible for the content or the data practices of those third parties and encourages you to review their policies.
A link on these pages is an editorial reference and not an endorsement of every practice of the destination. The desk keeps its reference lists small and current so that visitors waste little time on stale guidance, but the good faith of a resource does not put its handling of your data under the control of this policy.
If an outbound destination requests more personal data than you expected, pause and consider whether that request is proportionate to the free guidance it offers. The desk never needs payment details or a password on a public page, and no page on this site asks you to reveal a credential belonging to another service.
Changes to This Policy
This policy may be updated as the law changes, as the services evolve, and as the desk adopts more precise language. When a change is material, the organization will post the revised version on this page and will note the date the revision took effect at the top of the document. The desk will seek separate consent where a change would expand collection or sharing in a way that depends on your agreement.
Material changes are explained in plain terms in the opening paragraph of a revised version rather than buried in the fine detail, so that a returning reader notices what has moved. Non material edits, such as punctuation, a correction of an address, or a clarifying phrase that matches existing practice, may be applied without a dedicated notice.
Revisions apply to data collected after the effective date and, where the prior basis still holds, to the continued processing of records gathered earlier. If you disagree with a revised approach, you are always free to stop using the site and to withdraw from further correspondence by telling the data desk that consent is ended.
Contact the Data Desk
Questions about this policy, requests for access or deletion, and concerns about how a record was handled should all reach the same place. Write to agent@lockridgegsa.buzz with the subject line that names the matter, or call +15808045368 during the desk hours shown on the contact page. Postal correspondence may be directed to Lockridge GSA Solutions LLC, 7533 S Center View Ct, West Jordan - 84084-5526, United States (US).
When you write, include the email address you used originally and a short description of the record. That detail lets the desk pull the correct file quickly. A request is answered without penalty to any ongoing work, and where a response references this policy it will quote the section that applies so the reasoning is easy to follow.
If the desk cannot resolve a privacy concern to your satisfaction and the governing law gives you a path, the right to lodge a complaint with your local data protection authority remains open to you. This policy should be read as a door, not a wall, and the data desk intends its answers to be genuinely useful rather than merely formal.